How to fix account_suspended (HTTP 403)
Every call on this account is blocked until the account is reinstated.
What the API returns
{
"error": {
"code": "account_suspended",
"message": "your account has been suspended — contact support to resolve",
"request_id": "770372810e5f2a70"
}
}Why it happens
- A failed subscription payment that was not resolved, or a terms-of-service issue.
How to fix it
- Email [email protected] with your account email; no code change fixes this.
Should your code retry?
No. The request is deterministically rejected; fix the key, IP or parameters and send it again.
See all codes on the troubleshooting index and the error envelope on Errors. Still stuck? Email [email protected] with the request_id.